What is Property Management?

 

Property management is the operation, control, maintenance, and oversight of real estate and physical property. This can include residential, commercial, and land real estate. Management indicates the need of real estate to be cared for and monitored, with accountability for and attention its useful life and condition considered. This is much akin to the role of management in any business.

Property management is also the management of personal property, equipment, tooling, and physical capital assets that are acquired and used to build, repair, and maintain end item deliverable. Property management involves the processes, systems, and manpower required to manage the life cycle of all acquired property as defined above including acquisition, control, accountability, responsibility, maintenance, utilisation, and disposition.

Property management is also the management of personal property, equipment, tooling, and physical capital assets that are acquired and used to build, repair, and maintain end item deliverable. Property management involves the processes, systems, and manpower required to manage the life cycle of all acquired property as defined above including acquisition, control, accountability, responsibility, maintenance, utilisation, and disposition.

 

An owner of a single-family home, condominium, or multi-family building may engage the services of a professional property management company. The company will then advertise the rental property, handle tenant inquiries, screen applicants, select suitable candidates, draw up a lease agreement, conduct a move in inspection, move the tenant(s) into the property and collect rental income. The company will then coordinate any maintenance issues, supply the owner(s) with financial statements and any relevant information regarding the property, etc.

 

  • Maintaining the main structure of the building. For example, looking after the roof and external walls.

 

  • Maintaining and upgrading items within the building. For example, replacing lifts and upgrading fire alarms.

 

  • Maintaining the decoration of the building. For example, painting the communal areas and protecting the outside of the building.

 

  • Maintaining the building’s systems. For example, maintaining the lifts and upgrading old communal heating systems.

 

Whether you are a developer, investor or landlord, in for the long-term or planning an exit, worry-free asset performance and return on investment remain your constant objectives. We have all the in-house asset management skills and strategic property management thinking you need – and all under one roof.

 

Our significant investment in technology systems and data collection means we are an information-rich property management services business. With the right information at your fingertips, in real-time, that drives opportunity, identifies trends, improves service delivery and enhances the decisions that ultimately accrue the returns you seek.

 

Happy customers, in a well maintained, attractive and compliant development with a residential property management programme that clearly demonstrates value for money is the foundation for the property asset that performs over time. We have the asset planning, information backbone and strategic property maintenance execution skills to deliver.

 

We take the holistic approach to property asset management that reflects market conditions and always in support of structure, finance, resident, community, environment and lifecycle.

 

  • Strategy: flexible property maintenance programme design.

  • Cash flow: delivering industry-leading levels of ground rent collection.

  • Security: expert in-house insurance specialism protects your assets.

  • Care: prompt and satisfactory problem resolution that builds trust.

  • Responsibility: ethical community activities that support your brand.

  • Value: in-house legal, surveying and HR skills for advice and support.

  • Portfolio: real-time performance data for more effective decision-making.

  • Return: accurate, efficient cost control that protects your margins.

  • Compliance: all the regulatory, legal and environmental bases covered.

 

Property development is a challenging business, working with high-value assets and many moving components over a long lifecycle that collectively needs to deliver the right return for you – and the right experience for residents. The increased site considerations which come with developing brownfield sites means that getting the right property management input at the planning stage, has never been so important. Expertly applied, thorough property management consulting makes all the difference to your bottom line and the opportunities you can capitalise upon over time.

 

That’s why it makes sense to work with bespoke property consultants able to design-out errors, help create selling points, establish tailored processes, optimise resourcing, model service charges and navigate your legal and regulatory responsibilities – right from the planning green light. Our end-to-end property management consulting services help make efficiency, performance, experience, longevity and profitability intrinsic to the DNA of your development.

 

Easy access to comprehensive and proven residential property management consultancy expertise that’s tailored to your needs – whatever the type of site. Our total commitment to best practice and great service means that we are able to deliver the consistently high standards and innovative thinking that help optimise every aspect of your development.

 

Whether you need property management consulting for a new build or to overhaul an existing estate, we’re here to help.

 

  • Certainty: a finalised proposal that can be entered into the management agreement.

  • Structure: a bespoke service charge framework that works for both you and residents.

  • Independence: expert, experience and impartial advice before you break ground.

  • Innovation: the lateral thinking that enables you to maximise unusual or complex sites.

  • Predictability: mitigating risk and cost certainty for return on investment.

  • Compliance: all relevant legal, regulatory, environmental and local authority requirements covered.

  • Insight: helps you calculate the optimum balance of service charge and sale price that optimises the attraction for buyers.

  • Value: an enhanced resident experience that adds value to your brand and helps build a loyal customer base.

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Special Know How Services Ltd.

is a business inspired by

Ursula Elisabeth Toussaint

Directed by

Sascha Droeschel

Special Know How Service & Ulla Toussaint 1932 © since 1997